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The Perfect Technical Support Engineer Job Description

Technical Support Engineer Job DescriptionTechnical support engineers are typically hired by companies to maintain their computer systems.

They handle network and server configuration, while documenting new procedures that quickly resolve computer system issues.

This includes solving any technical related issues regarding to a customer’s account.

Most technical support engineers have at least an associate’s degree or a bachelors degree in computer sience or computer programming.

Sometimes, in addition to a related college degree, companies may require a technical support engineer to have a specific certification in network or operating system.

The technical support engineer job description template is optimized for posting on career sites and job boards and is easily customizable for your company.

See the full list of job description templates.

Job Title: Technical Support Engineer at COMPANY NAME

NAME in LOCATION seeks a qualified technical support engineer with extensive knowledge of computer & network systems.

Key Requirements:

  • Strong problem solving skills
  • Excellent written communication skills
  • Experience in a similar role
  • A history of successful computer systems experience
  • Solid references

Responsibilities:

  • Diagnose & troubleshoot computer systems
  • Document new procedures
  • Prepare network & server reports
  • Answer customer related technical issues
  • Resolve technical customer accounts
  • Communicate information to developers and other engineers

To Apply:

  • Submit resume detailing your experience
  • Submit a cover letter explaining why you would be a great fit

* You must be legal to work in the United States.

 

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Caileen Kehayas

Caileen is the Director of Marketing at Proven. When she is not blogging or tweeting, she likes to hit the nearest trail for a run, take her camera on a trip or curl up with a good book.

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